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Pawly™ Terms of Service

Last updated: July 15, 2026

Welcome to Pawly™. These Terms of Service explain the rules and conditions for using our website, purchasing our products, and accessing our services.

By visiting our website or placing an order with Pawly™, you agree to these Terms of Service. Please read them carefully before using our services.

About Pawly™

Pawly™ provides thoughtfully selected pet products designed to support the comfort, happiness, and everyday lives of dogs and cats.

Our website, products, and services are provided through Shopify, which allows us to operate our online store and process customer orders securely.

Using Our Website

By using our website, you agree that:

You will provide accurate and complete information when placing an order
You are responsible for keeping your account information secure
You will not use our website for illegal or unauthorized purposes
You will not attempt to interfere with the operation or security of our website

We reserve the right to refuse service, cancel orders, or restrict access to our website if we believe these Terms have been violated.

Products & Availability

We make every effort to display our products accurately, including descriptions, images, and prices.

However, colors, sizes, and appearances may vary slightly depending on your device settings and product availability.

All products are subject to availability. We reserve the right to modify, discontinue, or update products at any time without notice.

Orders & Payments

When you place an order with Pawly™, you agree that:

All information provided during checkout is accurate
You are authorized to use the selected payment method
You agree to pay all charges associated with your order

Once your order has been placed, you will receive an order confirmation email.

Pawly™ reserves the right to cancel or refuse any order due to incorrect information, suspected fraud, product availability issues, or other circumstances.

Pricing

Prices displayed on our website are shown in the selected currency and may change at any time.

We reserve the right to correct pricing errors or incorrect information caused by technical issues or other circumstances.

Shipping & Delivery

Delivery times may vary depending on your location, shipping method, product availability, and external circumstances.

Once an order has been shipped, Pawly™ is not responsible for delays caused by shipping carriers, customs, weather conditions, or other circumstances outside of our control.

Please review our Shipping Policy for more information.

Returns & Refunds

Our Refund & Return Policy explains the conditions for refunds, replacements, and returns.

By purchasing from Pawly™, you agree to follow the terms outlined in our Refund & Return Policy.

Intellectual Property

All content on the Pawly™ website, including logos, text, images, graphics, designs, and branding, belongs to Pawly™ or is used with permission.

You may not copy, reproduce, modify, or use our content without written permission.

Third-Party Services

We may use third-party services, including Shopify, payment providers, analytics tools, and shipping partners, to operate our business.

These third parties may have their own terms and privacy policies, which we recommend reviewing.

Limitation of Liability

Pawly™ is not responsible for losses, damages, or issues caused by misuse of products, incorrect use, shipping delays, or circumstances outside of our reasonable control.

Our products are intended for pets and should always be used responsibly under owner supervision.